This privacy statement discloses the privacy practices for www.stardraw.com.  This includes: 

• What personally identifiable information of yours or third party personally identification is collected from you through the web site
• The organization collecting the information
• How the information is used
• With whom the information may be shared
• What choices are available to you regarding collection, use and distribution of the information
• The kind of security procedures that are in place to protect the loss, misuse or alteration of information under Stardraw.com's control
• How you can correct any inaccuracies in the information

If you feel that we are not abiding by our posted privacy policy, you should first contact privacy@stardraw.com.

Information Collection and Use

Stardraw.com is the sole owner of the information collected on this site.  We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement.  Stardraw.com collects information from our users at several different points on our website.

Registration

In order to use this website, a user must first complete the registration form. During registration a user is required to give their contact information (such as name and email address). This information is used to contact the user about the services on our site for which they have expressed interest. It is optional for the user to provide demographic information and unique identifiers, but encouraged so we can provide a more personalized experience on our site.

Order

We request information from the user on our order form.  Here a user must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date).  This information is used for billing purposes and to fill customer's orders.   If we have trouble processing an order, this contact information is used to get in touch with the user.

Cookies

A cookie is a piece of data stored on the user's hard drive containing information about the user.   Usage of a cookie is in no way linked to any personally identifiable information while on our site. By setting a cookie on our site, the user does not have to enter a password more than once, thereby saving time while on our site.   If a user rejects the cookie, they may still use our site.  The only drawback to this is that the user will be limited in some areas of our site.  For example, the user will not be able to download any free or subscription software.

Log Files

We use IP addresses to analyze trends, administer the site, track user's movement, and gather broad demographic information for aggregate use.  IP addresses are not linked to personally identifiable information.

Sharing

We will share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person.

We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.

We partner with other parties, principally our Premier Partners and Resellers, to provide specific services. When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services.

These parties are not allowed to use personally identifiable information except for the purpose of providing these services.

Links

This web site contains links to other sites. Please be aware that Stardraw.com is not responsible for the privacy practices of such other sites.  We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information.  This privacy statement applies solely to information collected by this Web site.

Newsletter

If a user wishes to subscribe to our newsletter, we ask for contact information such as name and email address.

Surveys & Contests

From time-to-time our site requests information from users via surveys or contests.  Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information.   Information requested may include contact information (such as name and shipping address), and demographic information.  Contact information will be used to notify the winners and award prizes.  Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

Security

This website takes every precaution to protect our users' information.  When users submit sensitive information via the website, your information is protected both online and off-line.  

When our registration/order form asks users to enter sensitive information (such as credit card number and/or social security number), that information is encrypted and is protected with the best encryption software in the industry - SSL.  While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just ‘surfing'.

While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line.  All of our users' information, not just the sensitive information mentioned above, is restricted in our offices.  Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information.  All employees are kept up-to-date on our security and privacy practices.

If you have any questions about the security at our website, you can send an email to security@stardraw.com.

Supplementation of Information

In order for this website to properly fulfil its obligation to our customers, it is necessary for us to supplement the information we receive with information from 3rd party sources.

In order for this website to enhance its ability to tailor the site to an individual's preference, we combine information about the purchasing habits of users with similar information from our Premier Partners and Resellers to create a personalized user profile.   When a user makes a purchase from these companies, they collect and share that purchase information with us so we can tailor the site to our users' preferences.

Special Offers

We send all new members a welcoming email to verify password and username. Established members will occasionally receive information on products, services, special deals, and a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications.

Site and Service Updates

We also send the user site and service announcement updates. We communicate with the user to provide requested services and in regards to issues relating to their account via email.

Correction/Updating Personal Information:

If a user's personally identifiable information changes (such as your zip code), or if a user no longer desires our service, we provide a way to correct, update or remove that user's personal data provided to us.  This can be done at the account details pageor by emailing information@stardraw.com.

Choice/Opt-out

Our users are given the opportunity to ‘opt-out' of having their information used for purposes not directly related to our site at the point where we ask for the information.

Users of our site are always notified when their information is being collected by any outside parties.   We do this so our users can make an informed choice as to whether they should proceed with services that require an outside party, or not.

Notification of Changes

If we decide to change our privacy policy, we will post those changes on our Homepage so our users are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it.  If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email.  Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.